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| Hello Kim, I spoke with you yesterday and you indicated that you would match the $1,704.95 full total price of oneclickappliances.com for AFD2535fes. You said to go ahead and place the order before this evening and e-mail you the order number. Order #4207 is for the 36" Amana French Door Bottom Freezer Refrigerator / 25 cu. ft. (AFD2535FES). Thank you for matching the $1,704.05 offer of oneclickappliances.com. Some of the reasons that I decided to order through your company was due to your willingness to match One Clicks Appliance's price; that you were courteous to me over the phone; your good standing with the Better Business Bureau serving Central Florida, your 7 to 10 working days delivery time, and your explanation of the white-glove delivery service by placing the refrigerator inside the home and inspecting the condition of the refrigerator after delivery. Thanks Again. Eugene F. Cabaluna Sunday, 30 September 2007 Kim, I wanted to get back to you about my appliance order. The whole process went very smoothly and I am thrilled with my new refrigerator. The appliance arrived within a very acceptable time frame and the delivery person was very nice and helpful. He took the time to remove the stabilizing frame from the refrigerator to make it easier to transport into the house later. I appreciate your service. Thank you.. Wendy Saturday, 16 June, 2007 I absolutely enjoyed the experience doing business with you! Will recommend highly to anyone. Genevieve Saturday, 14 April, 2007 Sent via BlackBerry from Cingular Wireless Hi Kim, I was very nervous about ordering such a large ticket item from a company I knew nothing about. I had actually ordered the same oven about a week prior from another place but cancelled the order when they called me to tell me they had to charge even more for shipping. I had read that there are companies out there who do that sort of thing and I was afraid everyone did. I never had a reason to contact your customer service department but I'm sure the service you offer your customer's is very good. I received my oven on March 30th and they even brought it into the house (the place that tried to raise the shipping charge was just going to drop it at the curb). I'm not sure if the delivery people you use always provide such wonderful service but I was fully prepared to pay extra to have the 200+ pound oven brought into my home. Unfortunately, I was not home when the oven was actually delivered (they came early and my boyfriend was there) but I was going to tip them if they did bring the oven in, but I was not able to since I wasn't there. My experience with appliancesonlineus.com was great and I want to thank you for being a reputable company that does what you promise (not charge for shipping or throw in additional fees). The oven is beautiful and in perfect condition. Have a wonderful day! Pamela :o) Tuesday, April 3, 2007 Kim, thank you, my new microwave arrived and my old one taken away at the same time by a tractor-trailer contracted by Whirlpool out of Albany NY. The new microwave has been running great with no noise from the turntable motor. Thank you for being reachable by phone and having this situation corrected. They say most business's perform well when everything goes well, while only the few really good ones perform well even when everything doesn't go as planned. Thank you. Ron Thursday, 28 March, 2007 Good afternoon Folks; We received our new whirlpool washer and am again pleased with your great service. This is the fourth major appliance I have purchased from you and we are pleased with them all. Thank you. Thursday, 8 March, 2007 Thank you, I really appreciate your extremely prompt response! I also must add, that your customer service and delivery times have exceeded my expectations. Thanks again, Sajit Tuesday, 6 March, 2007 Greetings! Received our Jenn-Air last Friday. All was perfect. It is fully installed and working well. Thank you for your excellent service and sales support. Best Regards, Fred Hi Kim - the fridge & combo wall oven came today and I must say i am relieved and very happy. I wasn't sure about placing such a large order online with an unknown vendor which is why i ordered the cooktop first. Regardless, the Excel delivery service was top notch & their customer service was awesome. I sure hope you made some money on this because i saved a ton AND i ordered a nicer wall oven than originally planned and still saved a ton. The appliances are not yet installed but i have openned the fronts to ensure no major damage in delivery... so far so good, but this has been an awesome experience; i have already passed your website along to 2 co-workers looking for appliances. I'm a very happy customer & will return for future needs. Thanks so much, Mike Saturday, 10 February, 2007 Good morning, I rec'd my stove in good order on 2/3. I wanted you to know the delivery company was very professional and accomodating. Thank you, Doug Monday, 5 February, 2007 Wow- thanks!!. It's easy to get great references when everything works correctly but everything did not work correctly in my case and I just want to say. . .you guys were oustanding about helping me resolve the issue. Next time I need appliances, I'll be back. Jeanne McDonald Tuesday, 16 January, 2007 Received my oven, I installed it, very pleased with your prices, shipping and service! Thank you, J.W. Magner Saturday, 23 December, 2006 hiya, just wanted you to know that we have received our new stove and love it! we will definitely use you and recommend you for future purchases...thank you! Sunday, 12 November, 2006 Thank you. I am a real estate investor and I've made numerous orders with your company. Great service and great prices. Thanks, Mike Wednesday, 20 September, 2006 Dear Kim, Received the oven on Friday. Delivery was great and the unit was installed on Sunday. Thank you for your patience and professionalism. I have given your E-commerce address to others. Once again ...Thanks for your help!!! Best Regards, D. Jefferson Monday, 4 September, 2006 Dear Kim; Just a note to let you know how pleased and surprised I was to receive the wall oven I ordered from your company last Friday night on Wednesday morning. Five days from order to receipt including the weekend, just outstanding service. My son and I installed the oven that day When my wife came home from work, she could not believe we had the oven and installed it in such a short time. We will certainly order from your company when we are in need of appliances again. Thanks again, David R Mello Amsterdam, NY 25 May, 2006 I had been looking to buy a new stove for some time and finally settled on a specific Jenn-Air model. After checking every appliance discount place I could find, I still wasn’t happy with the price so I started searching the Internet. Many hours of research led me to conclude that this outfit was absolutely the best deal. Others have lower prices but when you add in the shipping, they weren’t that good of a deal. I have to admit I was nervous buying an expensive stove from an internet store. I think the thing that finally convinced me that it would be OK was the link on the home page to the Florida Better Business Bureau. This company’s spotless record put me at ease and I decided to order. I ordered the stove on a Monday and had it in my kitchen the following Friday. I am very satisfied with the experience and have told all my friends about it. I would not hesitate to do it again the next time I’m in the market for an appliance (next year, a refrigerator!) I will check this store first. B. Howlett Georgetown, MA Tuesday, 21 March, 2006 Dear Kim, Oven arrived on Saturday - husband installed yesterday - made dinner last night! Thanks so very much. Joan Mon, 6 Mar 2006 just an awesome job all the way around ......... thanks where do I leave feedback Thu, 2 Mar 2006 Please forward to Management!! Thank you for your gesture, Besides this issue my buying experience with your company was very pleasurable. Because I am in the industry, it is hard for me to have a good experience with buying on the web. I have already told all my co-workers about you and I myself will never buy an appliance locally again. The person whom I spoke with on Wednesday night was very friendly and knowledgeable. (A perfect sales associate.) I am very impressed with your company and look forward to doing business again in the future. A million thank you's (MN slang) again. N. Bogdan Fri, 24 Feb 2006 We just wanted to say that our cook top arrived today, only one week after we placed our order. It was in excellent condition, the delivery service was courteous and we are extremely pleased. We hope to replace a few more appliances in the near future and you will be at the top of our list when we go shopping. We are also recommending you to a number of our friends. Thanks again for a great on-line shopping experience. R. Young Monrovia, MD Mon, 20 Feb 2006 The range was received in good condition and in a timely manner. My wife loves it, so we both thank you for your service. Steve Tue, 14 Feb 2006 Dishwasher arrived yesterday. Great delivery service; called beforehand; had directions from mapquest. Very professional, very courteous. No problems installing. Up and working perfectly. Please know, that I would not hesitate to do business again with Appliances Online US. You have a great service; great concept. Best price; that includes delivery. You will see me back again!!! Regards, Dan Wed, 4 Jan 2006 I would like to thank all of you at appliancesonlineus.com for the prompt and professional service. I received my appliances within 3 days of placing the order. If only you guys sold furniture... Thanks again, Jeff Fri, 23 Dec 2005 I am always a bit leery when ordering from an online company - especially when I am spending over a couple hundred dollars. However, both on the phone and in your emails, you have thus far exceeded my expectations for friendliness, knowledge and customer service. I have already told two developers I know about your website. I will continue to let others know as well. Thank you for the upgrade, and I will wait to hear from you on the delivery date. Take care, Chris Sun, 06 Nov 2005 My Jenn-Air wall oven was delivered yesterday by United Van Lines. Everything about this transaction was excellent - the price, the customer service, the delivery. When I need another appliance, I'll be back. You have a great on-line business and everything was as advertised on line. Thank you, J. Price Sun, 30 Oct 2005 Greetings, Recently I purchased all new kitchen appliances from appliancesonlineus.com and I am very happy that I did. Everything (stove top, frig, wall oven, dishwasher and microwave) all Amana in black... arrived when I wanted it, and in EXCELLENT condition. Every time I called before my actual purchase, I was assisted in a courteous manner and all my questions were answered. My $45,000 kitchen project was a comedy of errors from the $8,000 Corian counter being wrong twice to the $10,000 Kraftmaid cabinets (in which I am awaiting my 3rd set of replacement doors). But not my appliances... LOL, oh no, they were perfect. A BIG THANK YOU. Mon, 26 Sep 2005 Thanks for all the help today. Unit went in without a problem and works great. Will spread the word on the excellent service. Will order again from you when I upgrade the oven and microwave. Thanks again. R.D. Colleyville, Tx Tue, 20 Sep 2005 I just want to thank you for the great service and price. I recently ordered all new appliances for my kitchen. I was working with Home Depot and they said they could match any price I found on the internet. Once I found the prices online, which you offer the best prices, I returned to Home Depot with the prices. After speaking with the manager and the person in appliances, they said they could not match the price because they would lose money on the deal. At first I wanted to give the manager a piece of my mind but I decided I would rather spend my money with a company that wanted my business. After speaking with your representatives, I felt very comfortable ordering online. The Jenn Air dishwasher, microwave, range, and fridge are awesome. You guys are AWESOME and I highly encourage anyone to order their appliances from you. Thanks, JJ Allen Tue, 30 August 2005 Thanks Kim. I'll keep you posted. I appreciate all your time and efforts! This has been a very pleasant experience. Carrie Tue, 30 August 2005 Thanks for all of your help. I'll be shopping with you again soon. Chris Thu, 28 July 2005 You guys are GREAT! Unbelievably, less than 24 hours after placing our order, the Delivery Team called and arranged for delivery tomorrow. I'll have my new gas cooktop delivered within 48 hours from order. Thanks! Thu, 21 July 2005 You guys are awesome - the cooktop was on my doorstep when I just arrived home from work. I would definitely order from you again. Thanks again - I really appreciate it. Kally Wed, 13 July 2005 The order has arrived and is correct. This was a very positive online shopping experience, and I thank you very much. Sat, 09 July 2005 I am a happy customer of appliances online us.com. I am looking to buy a Maytag slide-in range, model# MGS5770adq. It was on your website a few days ago - now I can no longer find it. Do you have this range in stock? Thanks, Nagesh Tue, 21 June 2005 That sounds fine! Thank you so much for your prompt excellent customer service - it is much appreciated! Regards, Dawn Mon, 20 June 2005 Thanks. You're awesome! Lauri Tue, 26 April 2005 This is amazing. The warehouse attempted delivery TODAY! Thank you. Scott Wed, 20 April 2005 All is well. Thanks for the great service. Scott Sat, 23 April 2005 I wanted to let you know that I received my order today. You have been the best company I have ever bought something from over the Internet. The price was great and the shipping cost was even better. I am truly amazed that it arrived so quick. I will most definitely recommend you to anyone I know who is going to purchase an appliance. Dave Tue, 11 January 2005 Just received my Maytag Microwave order this morning. I wish to thank Appliances Online US.com and especially you for all the support and timely processing of this order. It is a real pleasure to work with a company and staff that is customer oriented in this day and age. John B. Thu, 20 January 2005 | |||||||||||
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Customer Testimonials @ Appliances Online US.com | |||||||||||
