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Frequently Asked Questions
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5% Discount for Contractors, Remodelers, and Designers 
 

To gain access to the Appliances Online US 5% discount, you must first contact us at
customersupport@appliancesonlineus.com

 *When contacting US:
YOU MUST PROVIDE YOUR CONTRACTORS OR BUILDERS LICENSE # AND YOUR FEIN #.

YOU MUST FIRST BE APPROVED BY OUR OFFICE AND NOTIFIED BY OUR OFFICE BEFORE YOU ARE ELIGIBLE FOR THE 5% DISCOUNT. (Creating an account does not automatically give you the 5% discount. You must provide the proper information and you must be approved.)

Once approved, you will be notified by e-mail of your approval.

If you have questions, feel free to contact us. We will be happy to help.

 

 

Delivery

 


We attempt to complete delivery within seven - ten working days on all orders.  Factory backorders or delivery service delays may affect this timetable.

     *Delivery
Drop shipped to the address specified. Left in original factory container.

    

 

Back Orders

 You will be notified of any back orders for products that you have ordered that are out of stock. Within 24 hours you will be notified. We apologize for any inconvenience this may cause. 

Return Policy

 We attempt to complete delivery within seven - ten working days on all orders. Each appliance is shipped from a factory warehouse in the United States. All orders may be cancelled within two days, if product has not been shipped. If product has been shipped, a 20% restocking fee will be applied. After delivery, any item is returnable for seven days. Buyer is then responsible for Return Shipping Costs as well as 20% Restocking Fee. Any returned item must be in original, unopened packaging. Opened packaging or installed items are not returnable. Any refund will be made after receipt of product in
new and unopened condition. All damaged items will be exchanged or repaired by factory-authorized service. Warranty repairs are the responsibility of the manufacturer. All requests for refunds must be in writing through Appliances Online US.com's Web site or through Appliances Online US.com's toll-free telephone support within seven days of delivery date and will require a confirmation number from Appliances Online US.com before return.
 
Appliances Online US
 At Appliances Online US, we will only sell a brand new appliance. We do not sell  rehabbed items or used items. Every Maytag, Jenn-Air, Amana, and Magic Chef appliance that we offer is backed by the manufacturer's warranty.   
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